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FREQUENTLY ASKED
QUESTIONS

  • What is the burn time of the candles?
    Larger candles have large wicks which uses more wax to burn. They burn about 5-7 hours per ounce.
  • What fragrance ratios are the candles?
    10% (LIGHT), 11%(MID) & 12%(STRONG) LARRY 2KEY CANDLES ONLY USES 12% ( STRONG), IN THE NEAR FUTURE WE WILL START TO OFFER 10 & 11 FOR OUR SENSITIVE NEW CUSTOMERS
  • Do you accept international orders ?
    We're sorry larry2keycandles.org only delivers online orders to US addresses.
  • What should I do if I have a complaint
    Please visit the Contact Us section if you have a complaint, or e-mail INFO@LARRY2KEYCANDLES.ORG
  • Why candle trimmers and wick dippers?
    Candle trimmers are very important tools for maintaining candles. They are sharp and properly angled, which allows for an easy and clean cut that keeps the wick from fraying. Keeping the wick properly trimmed will make your candle last longer. The wick dipper snuffs out the candle wick to prevent smoking, and it primes and centers the wick for the next use.
  • Why does the wax turn white?
    When soy wax turns white it is called “frosting” or “bloom”. This is a natural process of soy wax and does not affect the burn quality or the scent.
  • How to remove wax from our glass jars?
    Boiling water will always do the trick. The boiling water can be poured into the jar or the jar can be placed in the boiling water (think of canning…). The hot water will melt the candle wax allowing for easy clean-up. Once the wax is melted, use paper towels to soak up the liquid wax. Clean out as much as possible with the paper towel. Once the wax has been removed from the jar, hand-washing in hot, soapy water should clean any residue. If you choose to put the jar in the dishwasher, this will work also.
  • How do I remove the label from my jar?
    Our jars will soak off easily in hot, soapy water. Any adhesive remover will work as well.
  • Do we use lead in our wicks?
    No, we don’t. We use cotton wicks in all of our candles. As of October 2003, the CPSC banned lead wicks from candle-making in the U.S., just another reason to buy American.
  • Essential oils & Fragance OIls used in Larry 2key Candles?
    Essential oils are compounds removed from the seeds, flowers, leaves, roots, stems, or bark of plants. This is done by methods such as distillation and extraction. Synthetic fragrance is used to create scents when essential oils are not available in instances such as cheesecake, cookie dough, cornbread, etc. Our candles are produced with a blend of essential oils and synthetic fragrances.
  • What is the proper way to burn an LARRY 2KEY CANDLE?
    Trim wick to a 1/4 inch every time before lighting. Discontinue use when 1/4 inch of un-melted wax remains at the bottom of the container. Do not burn more than 3-4 hours per lighting. Place on a heat resistant surface and within site while burning. Keep candle free of foreign materials including matches and wick trimmings. Keep out of reach of children and pets. Do not burn in a drafty area, including ceiling fans or near anything that could catch on fire. Use caution when handling container it may be hot. Use a wick dipper to extinguish flame. Do not blow out a candle.
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